Refund policy

At GachaRerolls.com, customer satisfaction is important to us, and we aim to deliver high-quality digital products at all times. However, due to the nature of digital goods, all sales are final once the account has been delivered.

If you experience any issues with your order, please contact us as soon as possible — we are always happy to help and will do our best to resolve any problems.

Please review your account carefully before making any changes. If you receive incorrect account details, notify us immediately. Once the account has been modified, secured, or linked to any personal service, we are unable to offer a replacement or refund.

Please note that refunds are not available in the following situations:

1. The account has been linked to an email, phone number, or any third-party service.

2. The account has been used in any way (including spending in-game resources).

3. The purchase was made by mistake or without proper review.

4. The account details (such as password or linked data) have been changed.

We strongly recommend reviewing all account details before proceeding to ensure everything meets your expectations.